Revenue Marketing Transformation

Use RM6 + the RM Journey to build a modern, revenue‑accountable marketing org—starting with 90‑day pilots.

This executive guide is a practical blueprint—operating model, roadmap, and scorecards—to move from ad‑hoc campaigns to an orchestrated, predictive growth system.

Start Your 90-Day Pilot

Executive Vision

Vision

Marketing, Sales, and Customer Success operate as one revenue team—this is Revenue Marketing—accountable for pipeline, NRR, and profitable growth.

1

How we start

Pick two 90‑day pilot pathways mapped to RM6 pillars and the RM Journey; prove value fast without a multi‑year program.

2

What we measure

Pipeline lift (sourced + influenced), NRR, cycle time, forecast accuracy, and adoption %—all visible in one board‑ready dashboard.

3

Guardrails & proof

Weekly pilot reviews, privacy/brand guardrails, and exit criteria (≥2 tests/week, adoption ≥70%, forecast error trending down).

4

Scale path

Chain successful pilots over 6–12 months to progress stages from Traditional/Lead Gen → Demand Gen → Revenue Marketing.

Who This Is For

  • CMOs/CROs, Marketing & RevOps leaders at growth‑stage and enterprise B2B companies
  • Product‑led and sales‑led orgs seeking one operating system across demand, ABM, lifecycle, and partner motions

RM6 Operating System

Your operating system has six pillars. Below, each pillar is organized under its header categories with the specific elements that roll up to it.

🎯 Strategy

Market and Revenue Strategies

Go to Market; Revenue Strategy; Business Alignment Strategy

Organizational Foundations

Organizational Strategy; Strategic Marketing/Revenue Operations

Brand and Culture

Brand Strategy; Culture Strategy

👥 People

Leadership and Management

Leadership and Management Effectiveness; Training and Development

Team Dynamics and Collaboration

Cross-Functional Collaboration; Stakeholder Alignment

Talent Management

Workforce Planning; Skill Development; Performance Management

⚙️ Process

Workflow & Process Optimization

Workflow Optimization; Campaign Prioritization; Cross-Functional Agility

Customer Acquisition and Growth

Demand Generation; Partnership Development

Customer Engagement and Retention

Customer Lifecycle Management; Retention Marketing

💻 Technology

Technology Strategy and Innovation

Technology-Enabled Revenue Growth; Technology Innovation

Technology Adoption and Management

Technology Selection; Data-Driven Performance; Change Management

Stack Management

Vendor Performance; Technology Stack Operations

🤝 Customer

Customer Insights and Strategy

Customer Insight Management; Voice of Customer; Engagement Strategy

Customer Experience

CX Strategy; Content Strategy; Personalization at Scale

Lifecycle Management

Account-Based Engagement; Buyer Journey Management

📈 Results

Revenue Growth and Profitability

Revenue Growth; CLV Maximization; Retention; Upselling

Performance Measurement

Analytics and Reporting; Tactical Optimization; Operational Efficiency

Strategic Decision-Making

Strategic Decisions; AI-Driven Decisions; Data-Driven Prioritization

The RM Journey (Maturity Model)

Stage Description Key Characteristics
Traditional Marketing operates as a cost center Ad‑hoc campaigns, minimal alignment with sales, limited data, vanity metrics
Lead Generation Marketing focuses on MQL volume Hand‑offs to sales, collaboration improves, quality inconsistent, basic attribution
Demand Generation Marketing and sales co‑own pipeline Full‑funnel programs, data‑driven, ABM emerges, pipeline impact measurement
Revenue Marketing Unified revenue team Shared KPIs, orchestrated journeys, multi‑touch attribution, precise forecasting

Journey Progression

Traditional → Lead Gen → Demand Gen → Revenue Marketing with four pilot pathways overlaid — branded palette, typography, and iconography.

Pilot‑First Roadmap (90 Days)

Weeks 0–2: Align & Scope

  • Confirm RM6 pillar owners and the two pilot pathways
  • Baseline the RM Journey stage per pillar (T/LG/DG/RM)
  • Lock KPIs, guardrails, RACI, and instrumentation fixes

Weeks 3–6: Build & Launch

  • Stand up workflows, content, and targeting
  • Connect MAP/CRM/CS systems
  • Activate first experiments and sales plays
  • Publish Dashboard v1

Weeks 7–12: Prove & Decide

  • Maintain ≥2 experiments/week
  • Document lift and learnings
  • Go/No‑Go at week 10
  • Prep "Scale Pack" (playbooks, templates, budget ask)

Exit Criteria

  • Pipeline targets met (sourced + influenced)
  • Adoption ≥70% among target roles
  • Forecast error trending down
  • Data quality ≥95% on key fields
  • Governance signed off; scale plan drafted

Pilot Pathways (Choose Two)

Below are pilot menus using your RM6 capability language and matrix style. Each pilot lists example plays aligned to the exact capability lines in your framework so teams can execute fast and show lift.

1) Demand & ABM Pipeline Pilot

Goal: Create a predictable, revenue‑accountable acquisition engine.

Owner: MOPs + RevOps | Cadence: Weekly pilot demo; bi‑weekly value review

RM Journey: Lead Gen → Demand Gen

Implementation Details

  • Strategy: Finalize ICP & offer library; define 1:few ABM themes by vertical
  • People: Joint planning with Sales/CS; enablement kit mapped to buying roles
  • Process: Prioritization scorecard; air‑cover + SDR plays; experiment cadence (≥2/wk)
  • Technology: Account/intent data unification; routing & SLA automation
  • Customer: Build 1:few ABM micros, role‑based messaging, personalization
  • Results: Dashboard tracking visit→lead, MQA/MQL→SQL, meeting rate, pipeline

2) Lifecycle & Expansion Pilot

Goal: Increase GRR/NRR via onboarding, adoption, renewal, and expansion.

Owner: CS Ops + Marketing Ops | Cadence: Weekly pilot demo; bi‑weekly value review

RM Journey: Demand Gen → Revenue Marketing

Implementation Details

  • Strategy: Define lifecycle stages, moments‑that‑matter, and value metrics
  • People: CS + Marketing co‑owned save/expand plays; QBR templates
  • Process: Risk/opportunity triggers; play orchestration and SLA handoffs
  • Technology: Product + CS data to health scores; renewal alerts to reps
  • Customer: Onboarding sequences; adoption nudges; advocacy content
  • Results: Dashboard tracking activation, product depth, renewal rate, NRR

3) Measurement & Attribution Pilot

Goal: Establish board‑ready visibility and ROI standards.

Owner: RevOps + Analytics/Finance | Cadence: Weekly dashboard sync; bi‑weekly value review

RM Journey: Traditional/Lead Gen → Demand Gen

Implementation Details

  • Strategy: Agree on definitions (MQA/MQL/SQL, sourced vs. influenced)
  • People: CMO/CRO/CFO agreement on cadence and dashboard packet
  • Process: Standardize campaign taxonomy, UTM governance
  • Technology: Stand up a warehouse/CDP view; hybrid attribution
  • Customer: Journey‑stage reporting in one view
  • Results: Value tracker (pipeline $, NRR Δ, hours saved)

4) Workflow & Automation Pilot

Goal: Remove friction; speed execution and handoffs.

Owner: RevOps + MOPs | Cadence: Weekly ops standup; bi‑weekly value review

RM Journey: Traditional → Lead Gen

Implementation Details

  • Strategy: Define intake → prioritization → production → QA → launch → learn
  • People: RACI and SLAs; ops office hours; play‑adoption targets
  • Process: Lead routing & enrichment; partner workflow; QA checklists
  • Technology: Automation coverage baseline; vendor QBRs
  • Customer: Standard response times and nurture routes by segment
  • Results: Dashboard tracking cycle time, SLA adherence, throughput

Matrix View (RM6 × Pilot Pathways)

RM6 Pillar Demand & ABM Lifecycle & Expansion Measurement & Attribution Workflow & Automation
🎯 Strategy
👥 People
⚙️ Process
💻 Technology
🤝 Customer
📈 Results

Choose two pilots; tag each task with RM6 pillar and RM Journey stage move (e.g., LG→DG).

Pilot Governance & Scale

  • Intake → risk rating → approval SLA for every pilot
  • Human‑in‑the‑loop for brand/claims; privacy by design
  • Weekly pilot standup, bi‑weekly value review, monthly architecture review
  • Each successful pilot graduates with a Scale Pack: playbooks, budget, owner, and 12‑month milestones

Pilot Risk Rubric

Low: Channel/content tests with no PII exposure; human review required.

Medium: Segmentation/routing changes or expanded audiences; rollback plan + change log.

High: Pricing/access impacts, sensitive data, or large audience exposure; legal/privacy review, staged rollout, enhanced monitoring.

Quarterly Scale Path

Q1

Quarter 1

Two pilots live; publish playbooks; hit quarterly pipeline targets.

Q2

Quarter 2

Add a third pilot; orchestrate across programs; reallocate 10–20% budget to winners.

Q3

Quarter 3

Introduce predictive elements (propensity, offer optimization).

Q4

Quarter 4

Operate as a unified revenue team on RM KPIs; standardize templates and governance.

Workstreams & Deliverables (by Pillar)

🎯 Strategy

Deliverables: Market & revenue strategy, ICPs & offers, quarterly GTM plan, alignment charter

KPIs: Win rate, ACV, target account engagement, sourced/influenced pipeline

👥 People

Deliverables: Leadership cadence, collaboration model, enablement plan, role scorecards

KPIs: Adoption of programs & plays, certification rates, time‑to‑productivity

⚙️ Process

Deliverables: Campaign prioritization framework, workflow automation, cross‑functional SLAs

KPIs: Experiment velocity, cycle time, SLA adherence, program throughput

💻 Technology

Deliverables: Architecture map, integration plan (MAP/CRM/CS/CDP), governance & change mgmt

KPIs: Data completeness, automation coverage, forecast accuracy, platform adoption

🤝 Customer

Deliverables: Journey maps, VoC loop, personalization patterns, lifecycle/expansion plays

KPIs: Activation, product depth, GRR/NRR, expansion pipeline, advocacy

📈 Results

Deliverables: Board‑ready dashboard, attribution model, value tracker

KPIs: CAC/LTV, revenue per employee, ROI by program, forecast error

Operating Model & Governance

Leadership Structure

Leadership: CMO/CRO co‑sponsor; RM6 capability owners; single Program Management Office

Cadence: Weekly program stand‑up, bi‑weekly value review, monthly architecture review, quarterly portfolio review

Guardrails: Brand/claims review, privacy & data minimization, model monitoring for any predictive elements

RACI Snapshot

Role Stakeholders
Responsible Program owners, MOPs/RevOps, Content Ops
Accountable CMO/CRO
Consulted Sales leadership, CS leadership, Finance, Legal/Sec
Informed Exec team, field teams, partners

Program Portfolio

  • Prime Motions: Flagship inbound engine, 1:few ABM by industry, lifecycle adoption series
  • Growth Bets: Partner‑sourced co‑marketing, competitive takeouts, product‑led trials
  • Enablement: Sales plays matched to programs; QBR templates and narrative
  • Quarterly Investment Review: Shift 10–20% of budget to top‑performing programs; sunset bottom quartile

KPIs & Dashboards

Definitions Cheat Sheet

MQA = Marketing Qualified Account | MQL = Marketing Qualified Lead | SQL = Sales Qualified Lead

Sourced = created by marketing | Influenced = touched by marketing

GRR = gross revenue retention | NRR = net revenue retention

Acquisition

Visit→lead, MQA/MQL→SQL, meeting rate, sourced pipeline, CAC

Sales

Stage conversion, cycle time, win rate, forecast accuracy

Success

Activation, product depth, renewals, NRR, advocacy

Efficiency

Content throughput, automation coverage, revenue/employee

Worked Example

Traffic: 50,000 visits/mo | Baseline visit→lead: 2.5% | Lift: +0.8 pts (to 3.3%)

Lead→Opp: 25% | ASP: $30,000

Additional opps: 50,000 × (0.033 − 0.025) × 0.25 = 100

Pipeline: 100 × $30,000 = $3.0M/mo

At 25% win rate: $750k/mo

Risks & Antipatterns (and Fixes)

Common Pitfalls to Avoid

  • Campaign factory without strategy → Start with ICPs/offers and quarterly program briefs
  • Measurement theater → Fewer, decision‑useful metrics; quarterly ROI reallocation
  • Tool‑led transformation → Process first, then tools; document SLAs
  • No change management → Training plan, office hours, and certification goals

90‑Day Kickoff Plan (to prove momentum)

  • Weeks 0–2: Confirm RM6 owners, ICPs/offers, and program calendar; fix critical data gaps
  • Weeks 3–6: Launch one inbound + one ABM + one lifecycle program; instrument tests
  • Weeks 7–12: Publish dashboard v1; run 2–3 tests/week; hold the first portfolio review

Exit Criteria

Dashboard live, ≥2 tests/week, source + influence pipeline targets hit for the quarter

RM Journey Assessment Matrix

Use this one-page matrix in exec workshops. For each pillar, circle your current stage and star your 90‑day target.

RM6 Pillar Traditional Lead Generation Demand Generation Revenue Marketing
🎯 Strategy Ad‑hoc campaigns; siloed goals LG goals set; ICP/offer draft Full‑funnel programs; ABM emerges Unified revenue plan; ROI‑tied funding
👥 People Directive mgmt; skill gaps Basic enablement; some cross‑team Coaching culture; shared goals High‑performance unified team
⚙️ Process Manual, inconsistent Documented workflows Prioritization & testing cadence Agile, automated, self‑optimizing
💻 Technology Basic MAP/CRM Core stack connected CDP/warehouse view; attribution AI‑assisted orchestration
🤝 Customer Transactional interactions Nurtures & onboarding emerge Journey‑mapped; VoC loop Real‑time, hyper‑personalized
📈 Results Vanity metrics Funnel KPIs; periodic reports Pipeline/NRR dashboards Predictive analytics; board‑ready

Scoring tip: Count how many pillars move T→LG, LG→DG, or DG→RM in 90 days—use that to choose pilot pathways.

Pilot Pick List (by Capability)

Check the pilots that best exercise each capability. Pre‑checks (☑) reflect common patterns from client work.

Capability (RM6) Demand & ABM Lifecycle & Expansion Measurement & Attribution Workflow & Automation
Go to Market
Business Alignment Strategy
Sales Enablement
Campaign Prioritization & Execution
Account‑Based Engagement
Customer Lifecycle Management
Data‑Driven Performance Mgmt
Measurement, Analytics & Reporting

Use this pick list plus the Assessment Matrix to finalize two pilots in your kickoff.

Get Your 90‑Day Revenue Marketing Pilot Plan

What you get in 90 minutes: select two pilot pathways, define KPIs & guardrails, draft the first experiments & plays, set owners and exit criteria.

Deliverable (within 24 hours): your 90‑day Pilot Plan, playbooks and templates, and a board‑ready dashboard schema.

Start Your Transformation