Why Are Banks Switching from Legacy Vendors to MANTL?
Banks and credit unions are leaving slow, rigid legacy account-opening platforms for MANTL’s cloud-native, API-first orchestration layer that launches faster, converts more qualified customers, and keeps compliance at the core of every journey.
Banks are switching from legacy vendors to MANTL because traditional systems were built for branch-first, batch-based operations, not for today’s digital and omnichannel customers. Legacy platforms are slow to configure, expensive to maintain, and hard to integrate with modern cores and fintech partners. MANTL offers a modern, cloud-native account opening and onboarding layer that deploys faster, integrates cleanly with your tech stack, and delivers a high-converting, low-friction experience across digital and branch—while preserving strong KYC, compliance, and risk controls.
From Legacy Friction to MANTL-Led Growth
How MANTL Helps Banks Escape Legacy Limitations
Use this migration lens to move from legacy vendor lock-in to a MANTL-powered account-opening and onboarding experience that supports growth, lowers cost-to-serve, and keeps regulators confident.
Diagnose → Design → Integrate → Launch → Optimize → Expand
- Diagnose legacy gaps: Quantify abandonment, time-to-open, staff workarounds, and IT backlog. Identify where legacy vendors slow you down—UX, risk workflows, data access, or integrations.
- Design a MANTL-powered journey: Map ideal flows for consumer and small business accounts. Define required data, documents, approvals, and friction points where automation can replace manual steps.
- Integrate with your core and ecosystem: Connect MANTL to core banking, CRM, fraud/KYC tools, document storage, and analytics so every application feeds marketing, operations, and compliance.
- Launch with clear KPIs: Set targets for completion rate, time-to-decision, funding rate, and cost per account. Ensure branch, contact center, and digital teams are aligned on the new experience.
- Optimize with real-time insights: Use MANTL’s data and reporting to spot drop-offs, rework questions, tune risk rules, and adjust offers. Turn account opening into a continuous test-and-learn program.
- Expand to new products and channels: Once consumer flows are stable, extend MANTL to additional products, geographies, or segments, and better connect marketing campaigns to funded and activated accounts.
Digital Account Opening Maturity Matrix
| Capability | From (Legacy Vendor) | To (MANTL Operating Model) | Owner | Primary KPI |
|---|---|---|---|---|
| Customer Experience | Long, desktop-oriented forms with unclear status | Mobile-first flows with progress indicators, clear requirements, and transparent decisions | Digital Banking | Completion Rate, NPS |
| Risk & Compliance | Manual checks and disconnected tools | Embedded KYC/AML, watchlist screening, and audit trails inside the journey | Risk & Compliance | Approval Quality, Audit Findings |
| Data & Integration | Siloed application data with CSV exports | Real-time integration with core, CRM, fraud tools, and analytics | Technology/Integration | Time-to-Integrate, Data Availability |
| Change Management | Vendor-led releases and long queues | Bank-driven configuration and testing under a governed release process | Product & IT | Time-to-Change, Defect Rate |
| Branch & Contact Center Enablement | Different experiences in-branch vs. digital | Shared workflows and visibility so staff can assist and complete applications from any channel | Retail Banking | Branch Assisted Completion, Call Handle Time |
| Marketing & Growth | Limited view of which campaigns drive funded accounts | Closed-loop attribution from campaigns to funded and activated accounts | Marketing/RevOps | Funded Accounts, Cost per Funded, LTV |
Client Snapshot: Replacing Legacy Vendors with MANTL
A regional bank running multiple legacy account-opening tools saw long cycle times, high abandonment, and limited visibility into performance. After moving to MANTL as a centralized digital account opening layer, the institution simplified integrations to its core and CRM, reduced manual review, and created a single experience across digital and branch. The bank now uses real-time analytics to tune offers, journeys, and risk rules while keeping regulators confident and customers engaged.
When you replace legacy vendors with MANTL, account opening becomes an engine for profitable growth instead of a bottleneck. The right orchestration layer lets you launch products faster, lower operating costs, and connect campaigns directly to funded and activated accounts.
Frequently Asked Questions About Switching to MANTL
See How MANTL Compares to Your Legacy Vendor
Evaluate your current account-opening experience, identify legacy gaps, and build a plan to move toward a MANTL-powered model that drives more funded and activated accounts.
Take the Maturity Assessment Check AI agent guide