When should I outsource RevOps functions?
Use this decision checklist, cost ranges, and engagement models to know when outside help beats building in-house—without losing governance.
Outsource RevOps when you need speed to value (a quarter or less), lack scarce skills (MAP/CRM architecture, attribution, data quality), or must ship governed workflows with SLAs while you hire. Co-manage if you have a core team but need burst capacity or advanced patterns. Keep business rules and KPI ownership in-house.
Signals it’s time to outsource (or co-manage)
- Backlog breakage: Critical workflows stalled or recurring incidents.
- Skill gaps: lifecycle/routing, attribution, data governance, change control.
- Speed requirement: executive deadline inside a quarter.
- Tool sprawl: MAP/CRM changes without auditability or release notes.
- Metrics drift: finance vs. GTM numbers don’t reconcile.
What to keep in-house vs. outsource
Area | Keep In-House | Outsource / Co-manage | Why |
---|---|---|---|
Business rules & KPIs | KPI glossary, approval policy | Implementation guidance | Ownership = accountability |
Workflow builds | Minor updates | Net-new lifecycle, exception routing, rollback | Specialized patterns & speed |
Data quality | Dictionary & precedence | Rules engine, monitoring, remediation | 24/7 health + scale |
Attribution & BI | Executive definitions | Model design, dashboards | Faster convergence |
Enablement | Role adoption & comms | Playbooks & curricula | Jumpstart + consistency |
Engagement models & typical cost ranges
Model | Best for | What you get | Typical range* |
---|---|---|---|
Fractional RevOps | Seed–Series B | Part-time lead + backlog execution | $8k–$20k/mo |
Co-managed (TPG + your team) | Mid-market | Shared roadmap, governed builds | $18k–$45k/mo |
Project sprints | Specific outcomes in 6–10 weeks | Fixed scope (e.g., lifecycle + attribution) | $40k–$120k |
*Illustrative ranges—final pricing depends on stack complexity, data quality, and speed requirements.
What “good” looks like in 90 days
- Two governed workflows live (lifecycle/routing + stage hygiene)
- Data dictionary & source precedence published
- Dashboards with KPI glossary & monthly business review cadence
- Change control, release notes, and rollback paths in place
Prefer to build yourself? See Build RevOps Internally.
Why The Pedowitz Group (TPG)
- Enterprise patterns for HubSpot & Salesforce (approvals, exception queues, rollback)
- Proven 90-day crawl-walk-run plan with executive and monthly business reviews
- Co-managed model that upskills your team while shipping outcomes
Explore: MOps Automation • Data & Decision Intelligence
FAQ
Will we lose control if we outsource?
No—keep KPI ownership, approval policy, and release sign-off in-house; outsource build speed and advanced patterns.
How do we transition back in-house?
Use co-managed delivery, shared runbooks, and role-based training so your admins can assume steady-state ownership.
What’s the first engagement?
A 2–3 week assessment: backlog triage, data health baseline, and a 90-day roadmap with SLA gates.
Related resources
Get in touch with a revenue marketing expert.
Contact us or schedule time with a consultant to explore partnering with The Pedowitz Group.