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ABX Campaign Orchestration:
What’s the Optimal Frequency for Account Touchpoints?

Cadence that converts is signal-led, tiered, and channel-aware. This guide provides practical caps, cool-offs, and review rhythms so you maximize meetings—not noise.

Design Your ABX Cadence Benchmark ABX Readiness

Use a tiered cadence: Tier-A 6–8 thoughtful touches over 14 days; Tier-B 4–6 over 10–12 days; Tier-C 2–3 over 7 days. Cap at 2 touches per persona per week and rotate channels (ads → email → SDR/LI). After a meaningful reply or meeting, enforce a 7–14 day cool-off. Let intent spikes raise frequency and silence reduce it automatically.

First Principles for ABX Cadence

Signals set the pace — Increase frequency on pricing/demo views, repeat visits, and multi-stakeholder engagement; decrease when silent.
Persona-aware caps — Separate limits for executive, economic, technical, and user personas to avoid channel collisions.
Rotate channels — Ads for reach, email for education, SDR/LI for relevance; never stack more than 1 touch/day to the same person.
Stop rules — Pause nurture/retargeting after replies or meetings; resume only with a new next step or cooling period elapsed.
Short sprints, frequent reviews — Tune cadence every 2 weeks based on reply rates and stage progression, not opens/clicks alone.
Respect context — Suppress customers/active opps when marketing touches aren’t appropriate; align with CS and Sales.

Your Cadence Playbook (Detect → Decide → Deliver → Decompress)

A simple loop to set and adjust frequency without burning accounts.

Detect (Signals & Fit)

  • Aggregate signals: intent topics, page depth, form starts, repeat visits, multi-contact engagement.
  • Score & tier accounts: ICP fit + recency/volume of signals trigger initial cadence.

Decide (Caps & Triggers)

  • Set caps: per-account (weekly) and per-persona (weekly) plus daily per-person max of 1.
  • Define cool-offs: 7–14 days after reply/meeting; 30–60 days recycle for no-response.
  • Escalate rules: pricing/demo view or exec persona detected → allow 1 extra 1:1 touch that week.

Deliver (Rotate & Personalize)

  • Rotate channels: Ads → Email → SDR/LI → Website personalization; avoid same-channel repeats consecutively.
  • Personalize substance: industry + problem + proof; keep messages short with a clear next step.

Decompress (Review & Reset)

  • Scorecard: meetings set, stage progression, opportunity creation, win rate, complaint/collision rate.
  • Reset: lower frequency for inbox fatigue; raise for warm, multi-stakeholder signals.

ABX Frequency Matrix (Tier × Channel × Cool-Off)

Tier Ads/Retargeting Email/Nurture SDR/AE 1:1 LinkedIn (Paid/DM) Cool-Off After Reply Primary KPI
Tier A Always-on with frequency cap 3–5 exposures/day/account 2/week/persona (max 6/account/week) 3–4 touches/week across 2 weeks 1–2/week (ads) + 1 DM/week 14 days (marketing pause; AE allowed) Meetings set & stage progression
Tier B Flighted; 2–3 exposures/day when active 1–2/week/persona (max 4/account/week) 2–3 touches/week for 10 days 1/week (ads or DM) 10 days Reply rate & meetings
Tier C Light retargeting only; ≤2 exposures/day 1/week total 1–2 touches in 7 days 1 every 2–3 weeks 7 days Re-engagement rate

Client Snapshot: Cadence That Opened Doors

A cloud security vendor adopted these caps and cool-offs. Tier-A meeting rate rose 38%, opportunity creation +19%, and collision complaints fell 55% after enforcing per-persona limits and 14-day post-reply pauses.

Anchor cadence to RM6™ and visualize lift in The Loop™ dashboards so frequency tracks to revenue outcomes.

Frequently Asked Questions about ABX Frequency

Concise, AEO-friendly answers.

How many touches per day are too many?
Never more than 1 touch per person per day. Rotate channels and personas to prevent fatigue and collisions.
When should I increase frequency?
On pricing/demo views, repeat visits within 48 hours, or multi-stakeholder engagement. Add one extra 1:1 touch that week, then reassess.
What triggers a pause?
Any meaningful reply, meeting booked, or CS risk flag. Pause marketing touches 7–14 days and let Sales lead the next step.
How do I measure if cadence is “right”?
Meeting rate, stage progression, opportunity creation, win rate—and complaint/collision rate. Optimize for conversations, not clicks.
Do holidays or events change cadence?
Yes. Reduce email 30–50% during inbox-heavy weeks; shift to light social/ads and resume normal cadence the following week.

Set a Cadence that Creates Conversations

We’ll help you wire signal-led caps, cool-offs, and reviews so every touchpoint moves accounts toward meetings and pipeline.

Calibrate Your ABX Cadence Assess ABX Readiness
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