Campaign Analytics:
What’s Needed For Proper Campaign Attribution?
Start with identity integrity, a shared taxonomy & scope, and declared rules for touches, lookbacks, and deduping. Triangulate with MTA, experiments, and MMM—then reconcile with Finance so credit matches bookings.
Proper attribution requires clean identity (person/account IDs), tracking standards (UTMs, offer IDs, server-side events), documented scope (channels, lookbacks, deduping, sourced vs. influenced), and methodology that separates credit (MTA) from lift (experiments/MMM). Close the loop monthly with Finance and publish one executive view tying pipeline, bookings, ROMI/CAC, and validated lift.
Principles For Attribution That Leaders Trust
The Attribution Readiness Playbook
A practical sequence to earn confidence and drive better allocation.
Step-By-Step
- Unify Identity — Implement person/account IDs, consent status, and offline mapping (CRM, events, sales).
- Codify Taxonomy — Channel/program list, UTM schema, offer/campaign IDs, and naming conventions.
- Harden Tracking — Server-side events, first-party cookies, and automated QA to prevent broken tags.
- Declare Scope — Channels included, lookbacks by funnel stage, deduping rules, and sourced vs. influenced definitions.
- Select Models — Start with position-based/W-shaped; consider algorithmic MTA when scale allows.
- Prove Incrementality — Always-on holdouts for paid media; geo A/B for large channels; document lift & confidence.
- Layer MMM — Quarterly model for upper-funnel/offline; use as a cross-check and budget optimizer.
- Reconcile & Publish — One executive view: pipeline, bookings, ROMI/CAC, velocity, and validated lift.
Attribution Methods & Data Requirements
Method | Best For | Data Prereqs | Strengths | Limitations | Cadence |
---|---|---|---|---|---|
Single-Touch (First/Last) | Early-stage teams | Basic UTMs + CRM link | Simple, directional | Biases top/bottom funnel; ignores assists | Weekly |
Position-Based / W-Shaped | B2B journeys w/ milestones | Cross-channel touch map, IDs, lookbacks | Balances discovery & conversion | Credit ≠ incremental lift; cookie gaps | Weekly |
Algorithmic / Data-Driven MTA | High-volume digital | Event-level data, model QA, scale | Learns contribution patterns | Opaque; sensitive to bias | Weekly |
Experiments (Holdout / Geo A/B) | Proving incrementality | Randomization, stable budgets | Causal; channel/offer-level answers | Cost/time; spillover risk | Per Test (2–8 weeks) |
MMM (Media Mix Modeling) | Upper funnel & offline | 2–3 yrs spend & outcomes | Privacy-resilient; scenario planning | Coarse granularity; slower refresh | Quarterly |
Client Snapshot: Attribution That Sticks
A growth-stage SaaS team unified identity, published W-shaped scope, and ran always-on paid-search holdouts with a quarterly MMM. Within two quarters, Finance approved the model, budget shifted 17% toward high-lift programs, CAC fell 14%, and payback improved by 2.8 months.
Anchor your attribution in revenue operations and visualize decisions in a live value dashboard to turn insight into action.
FAQ: Building Attribution You Can Trust
Clear answers for leaders and operators.
Turn Attribution Into Action
We’ll unify identity, codify scope, and validate lift—so budget flows to what truly grows revenue.
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