How Do Wealth Managers Integrate ABM with Referral Marketing?
Grow AUM by combining account‑based marketing with referral flywheels—align centers of influence, clients, and households to compliant, high‑trust journeys from introduction → meeting → proposal → funded.
Wealth firms integrate ABM and referrals by treating referrers as accounts—clients, partners, and centers of influence (CPAs, attorneys)—and orchestrating role‑specific plays that move introductions into booked meetings and funded relationships. Journeys respect compliance and supervision (FINRA/SEC/State), use approved content, and tie marketing to AUM inflow, held‑away consolidation, and household retention.
ABM Moves That Multiply Referrals
The Wealth ABM + Referral Journey
Use this sequence to convert introductions into funded AUM and multi‑household relationships—without risking compliance.
Identify → Enable → Invite → Meet → Propose → Fund → Expand/Retain
- Identify COIs & advocates: Score CPAs/attorneys and promoter clients by potential introductions and fit.
- Enable referrals: Provide approved email text, landing pages, bios, and calendar links; supervise and archive.
- Invite & confirm: One‑click intro flows notify the right advisor; confirmations and reminders reduce no‑shows.
- Meet with intent: Use discovery templates tailored to liquidity, retirement, or wealth transfer triggers.
- Propose clearly: Deliver compliant proposals and fee disclosures; capture ACAT and onboarding docs digitally.
- Fund & onboard: E‑signature, custodial setup, and first‑90‑day touch plan across the household.
- Expand & retain: Annual planning, held‑away consolidation, next‑gen education, and beneficiary outreach.
Wealth ABM + Referral Capability Maturity Matrix
| Capability | From (Ad Hoc) | To (Operationalized) | Owner | Primary KPI |
|---|---|---|---|---|
| COI Management | Untracked relationships | Segmented COIs with introduction goals and enablement | Advisors/Marketing | Introductions, Meetings |
| Referral Ops | Manual emails | One‑click intro forms, calendar routing, archiving | Marketing Ops/Compliance | Show Rate, Cycle Time |
| Proposal & Onboarding | Paper packets | Digital proposals, ACAT e‑sign, compliant disclosures | Advisors/Operations | Funded AUM, Time‑to‑Fund |
| Household Marketing | Individual focus | Spouse/heir journeys and next‑gen education | Advisors/Client Success | Households Retained, Share of Wallet |
| Attribution & Compliance | Anecdotal wins | COI/client referral attribution with supervision logs | Analytics/Compliance | AUM Inflow, Audit Readiness |
| Advocacy Flywheel | One‑off asks | Lifecycle asks at moments of truth (NPS, milestones) | Marketing/Advisors | Referral Rate, Retention |
Client Snapshot: Referrals to Funded AUM
A regional RIA rolled out COI segmentation, compliant intro flows, and digital ACAT onboarding. Result: more booked meetings, faster time‑to‑fund, and higher household retention. Explore outcomes: Broadridge · Comcast Business
Build the program with the Revenue Marketing eGuide and benchmark your operating model with the Maturity Assessment.
FAQs: ABM + Referrals for Wealth Managers
Operationalize ABM + Referrals
We’ll publish compliant COI and client intro flows, route meetings, and digitize onboarding—so referrals convert to funded AUM.
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