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How often should crisis playbooks be updated?

Use this annual-plus-triggers cadence, with clear ownership, version control, and training to keep your crisis guidance current and actionable.

Talk to a crisis cadence strategist See how we operationalize governance

Direct answer: Update crisis playbooks at least once a year and after any major incident, regulatory or organizational change, technology shift, or exercise that reveals gaps. FEMA treats core plans as living documents with annual reviews recommended; NIST advises revising incident response materials after lessons learned and environmental changes. Sources: FEMA (annual review guidance) and NIST SP 800-61 Rev. 3.

When to update

  • Scheduled annual review (baseline minimum)
  • After real incidents, near misses, or audits (AAR findings)
  • Org changes: leadership, structure, or key roles
  • Tech/vendor changes impacting communication or escalation
  • Regulatory or policy updates affecting response actions
  • After tabletop exercises that uncover gaps or confusion

Key facts

ItemDefinitionWhy it matters
Annual review Scheduled, once-per-year update cycle Maintains currency and compliance
Event-driven update Revision after incidents or changes Captures lessons learned quickly
Tabletop feedback Edits from exercise AARs Improves realism and role clarity
Version control Dated, approved editions (e.g., 2025.3) Prevents conflicting guidance
Owner & RACI Named role accountable for updates Avoids drift and delays

Source: FEMA.gov (annual reviews), NIST.gov (lessons-learned revisions).

How to operationalize the cadence

StepWhat to doOutputOwnerTimeframe
1 Schedule annual review; define triggers Cadence & trigger list Crisis Manager 1–2 weeks
2 Run tabletop; capture AAR actions Actionable gaps Facilitator 1–2 weeks
3 Edit playbooks; update RACI Draft vNext Crisis Manager 1–2 weeks
4 Approve, version, republish Signed release & changelog Exec Sponsor 3–5 days
5 Train and quick-drill critical paths Validated readiness Enablement 1 week

Why The Pedowitz Group (TPG)

  • We implement annual-plus-triggers governance with clear RACI and version control
  • Exercise → AAR → edit workflow wired into your systems and comms
  • Co-managed delivery that ships outcomes while upskilling your team

Explore: Marketing Operations Automation • Emerging Innovations

Frequently Asked Questions

What is the minimum review frequency?

Annually, plus after trigger events such as major incidents, org/tech changes, or policy updates.

Do tabletop exercises force an update?

Yes—convert after-action items into tracked edits before closing the exercise.

Who approves the new version?

A named executive sponsor should sign off to avoid conflicting guidance.

How do we avoid version confusion?

Use semantic dating (e.g., 2025.2), a changelog, and one source of truth.

When should we re-train?

At least annually and after any material change to roles, contact paths, or tooling.

Related resources

  • Marketing Operations Automation
  • Emerging Innovations
  • Contact The Pedowitz Group

Make your crisis cadence stick

We’ll implement an annual-plus-triggers update process with governance, training, and fast adoption.

Start a 30-minute consult See our approach

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