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What's the Role of Intent Data in ABM?

Use first-, second-, and third-party intent to find in-market accounts, time outreach, promote MQAs, and trigger coordinated ads, SDR, and web experiences—then prove lift in pipeline.

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Intent data gives ABM timing and relevance. Blend first-party (your site, email, webinars), second-party (review sites/events), and third-party (research networks) into an account-level score with recency and topic weights. When an account surges, promote it to MQA, alert sales, enroll sequences, and sync audiences for ads and web personalization. Track engagement → meetings → pipeline to tune thresholds and topics.

Intent Data Essentials for ABM

Unify sources — first-party analytics, MAP/CRM events, second-party reviews, third-party topic/keyword surges.
Define a topic taxonomy — 5–12 problems/themes mapped to products and value props; include synonyms.
Score & threshold — weight recency, multiply multi-contact engagement, and set surge vs. baseline rules by tier.
Trigger plays — MQA alerts → SDR sequences, exec outreach, ads, web personalization, and (for 1:1) direct mail.
Measure lift — MQAs, meetings, opportunity creation, win rate, and time-to-meeting vs. non-intent control accounts.

Operationalize Intent for Account-Based Marketing

1) Sources & taxonomy. Catalog 1P signals (pricing/solutions page views, repeat visits, webinar attendance), 2P (comparison/review sites), and 3P (research network topics). Normalize companies to a single domain and map each signal to a topic cluster.

2) Scoring & surge logic. Create an Account Intent Score that favors recency (7–14 day decay), density (multiple contacts), and depth (high-value pages/forms). Define surge as, e.g., 2× the 4-week baseline or ≥3 high-weight signals in 7 days for a tracked topic. Subtract risk (job seekers, students, competitors).

3) Activation. On surge, promote to MQA, notify owner, open tasks, and enroll the SDR sequence with topic-specific messaging. Sync audiences to LinkedIn/programmatic, personalize web CTAs, and (optionally) trigger direct mail for Tier 1 accounts.

4) Governance & routing. Add suppressions for customers, open opps, recent meetings, and disqualified industries. Verify company matching and consent. Set SLA expectations (e.g., first touch in 2 hours for Tier 1).

5) Measurement. Dashboard reach → engagement → MQAs → meetings → pipeline by topic, tier, and channel. Compare treated (intent-activated) vs. control accounts to validate causality and calibrate thresholds.

30-Day Intent Activation Sprint

  • Days 1–5: Select intent sources; define 5–12 priority topics and synonyms; implement tracking and CRM fields.
  • Days 6–10: Build Account Intent Score, surge thresholds, and MQA criteria; create dynamic lists and suppressions.
  • Days 11–15: Draft topic-based ads, email nurtures, and SDR talk tracks; configure alerts and tasks with SLAs.
  • Days 16–20: Sync audiences to LinkedIn/programmatic; set web personalization rules; QA account matching.
  • Days 21–30: Launch waves; review weekly MQAs and meetings; tune weights/thresholds; analyze lift vs. control.

Frequently Asked Questions

Do I need a third-party intent vendor to start?
No. Begin with first-party behaviors (page views, repeats, webinars, form depth) to define surges. Add second- and third-party sources to expand reach and earlier detection.
What’s the difference between first-, second-, and third-party intent?
First-party is activity on your properties; second-party is another company’s direct data (e.g., review sites); third-party aggregates research activity across many properties into topic signals.
How do I reduce false positives?
Require multi-signal surges (≥2 contacts + high-value pages), emphasize recency, exclude risky signals, and confirm with SDR discovery. Calibrate thresholds by tier and historical baselines.
How many topics should we track?
Start with 5–12 core topics aligned to problems you solve. Group related keywords under each topic to avoid fragmentation and to route to the right play.
Which metrics prove intent’s value?
MQAs, meetings, opportunity creation, win rate, and time-to-meeting—measured as lift vs. non-intent control accounts and segmented by tier and topic.

Turn Intent Signals into Pipeline

We’ll design your intent taxonomy, scoring, MQA triggers, and activation across ads, SDR, and web—then validate lift in meetings and opportunities.

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