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How Does Pardot Support Grading Models?

Use Salesforce Pardot (Account Engagement) grading to qualify leads by fit—not just clicks. Align sales and marketing around an ideal customer profile (ICP), regional nuances, and product lines so reps see the right accounts at the right time.

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Pardot supports grading models by letting you define an ideal customer profile (ICP) and then grade prospects based on profile fit—company size, industry, role, region, or tech stack—independent of behavioral score. With custom profiles, grading rules, and automation, you can: standardize “marketing qualified” fit criteria, surface A- and B-grade prospects to sales, and tune rules over time as your market and offerings evolve.

What Does Pardot Grading Actually Do?

Separates fit from intent — Score measures engagement; grade measures who the prospect is. Combining both gives sales clarity on “right person, right account, right time.”
Ideal customer profile templates — Configure profiles for core segments (e.g., enterprise SaaS vs. mid-market) and apply different grading models per business unit or region.
Field-based grading rules — Use firmographic and demographic fields—industry, employee count, job title, country, product interest—to adjust letter grades up or down.
Multiple profiles per business — Support separate grading models for different product lines, partner programs, or channel motions without breaking global reporting.
Automation for grade changes — Use automation rules and completion actions to automatically re-grade prospects as new data is captured or enriched.
Sales-aligned MQL definitions — Tie “A or B grade + score threshold” to MQL status and routing so qualification is transparent, auditable, and adjustable over time.

The Pardot Grading Model Playbook

Use this sequence to move from gut-feel qualification to a governed grading model that sales trusts—and that you can optimize with data.

Define → Configure → Automate → Align → Optimize → Govern

  • Define your ICP and segments: Agree with sales on what “good fit” looks like by segment—industry, company size, buying center, tech stack, and territories.
  • Design the grading framework: Decide on letter grades (A–F) or fractional grades (e.g., B+) and map each to clear, documented criteria.
  • Configure profiles and rules in Pardot: Create profiles, assign prospects, and build grading rules that add or subtract grade modifiers based on field values.
  • Connect grading with scoring and routing: Combine grade + score in automation rules to set MQL status, assign owners, and enroll high-fit leads into sales sequences.
  • Test and iterate with sales feedback: Review A/B/C grade performance, refine criteria, and tune thresholds based on opportunity creation and win rates.
  • Govern and document the model: Maintain a living playbook that documents rules, edge cases, change history, and who approves updates to grading logic.

Pardot Grading Capability Maturity Matrix

Capability From (Ad Hoc) To (Operationalized) Owner Primary KPI
ICP Definition Unwritten assumptions about “good leads” Documented ICP by segment with firmographic and role criteria Marketing + Sales Leadership A/B-grade to SQL conversion
Data Hygiene & Enrichment Sparse fields; inconsistent titles and industries Standardized picklists, normalized titles, and enrichment for key grading fields RevOps Gradeable prospect %
Grading Configuration Single, outdated profile for all prospects Multiple profiles by segment with well-tuned grade rules Marketing Operations A/B-grade share of pipeline
Sales Alignment & Alerts Sales ignores grade field SLAs and alerts based on grade + score; views and queues filtered by fit Sales Operations Speed-to-lead for A/B-grade
Reporting & Optimization Basic MQL counts Funnel and win-rate analysis by grade, segment, and campaign Analytics/RevOps Win rate by grade
Governance Ad hoc rule changes in the UI Change control with documentation, testing, and scheduled reviews Marketing Operations Model change success (no sales disruption)

Client Snapshot: From “Any Lead” to Accountable Grading

A B2B tech company moved from a single score-only model to combined grading and scoring in Pardot. After defining ICP segments and configuring grading rules, they: increased A/B-grade share of opportunities, cut sales time spent on low-fit leads, and improved MQL→SQL conversion. Want similar results? Explore how structured revenue marketing models drive performance: Pardot (Account Engagement) Services · Revenue Marketing Transformation

Pair Pardot grading with a broader revenue marketing operating model so ICP fit, engagement, and pipeline targets stay aligned across marketing, sales, and RevOps.

Frequently Asked Questions about Pardot Grading Models

What is the difference between Pardot score and grade?
Score tracks behavior (emails, page views, form fills). Grade measures fit against your ICP (industry, size, role, etc.). High score + high grade is your sweet spot for sales.
How do I start building a grading model in Pardot?
Start with one ICP. Document the ideal company and buyer, then translate that into profile criteria and grading rules. Launch a simple A/B/C model, then refine as you learn.
Can I have different grading models for different products or regions?
Yes. Use multiple profiles so each major segment—like enterprise vs. SMB or North America vs. EMEA—can have its own grading rules and thresholds without breaking global reporting.
Which fields matter most for grading?
Focus on a small set of high-signal fields: industry, employee count or revenue, job role/title, region, tech stack, and target account status. Too many low-impact rules make grading noisy.
How do I know if my grading model is working?
Track opportunity creation, pipeline, and win rates by grade. If C-grade leads convert like A-grade, your criteria are off. If sales still ignores A-grade, you may need to tune or re-train.
How often should we update grading rules?
Review quarterly or when go-to-market changes (new segment, product, or region). Use a change process so updates are tested on a subset of leads before rolling out globally.

Turn Pardot Grading into Revenue Impact

We’ll help you design, configure, and govern grading models that your sales team trusts—so more of your pipeline comes from the right accounts.

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