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Know When Target Accounts Visit—HubSpot Sales Hub | Pedowitz Skip to content

How Do I Know When Target Accounts Visit Our Website Using HubSpot Sales Hub?

Detect target-account activity with HubSpot’s tracking code, Prospects reverse IP, contact revisit alerts, and Slack-enabled workflows—focused on high-intent pages and governed by one signal scorecard.

Talk to a HubSpot ABM Expert Optimize Your HubSpot

In HubSpot Sales Hub, combine the tracking code, Prospects (reverse IP for anonymous company visits), and contact revisit notifications to know when target accounts are on your site. Tag target accounts with ABM properties, define high-intent URLs (e.g., /pricing, /demo, /docs), and use workflows to alert the account owner via email/Slack and create a due-today task. Add a manager digest and frequency caps to keep signals actionable—not noisy.

Target-Account Visit Detection Checklist

Install & govern tracking — HubSpot tracking code + consent banner; maintain a short list of high-intent URLs.
Mark targets — Use ABM properties (Target account, ICP tier, Buying roles) and set clear account ownership.
Anonymous company visits — Filter Prospects to target domains; subscribe reps/managers to a daily email digest.
Known contact revisits — Enable browser/mobile revisit alerts; trigger Slack/email via workflows when target-account contacts hit key pages.
Operate a scorecard — Hot-account list (7 days), alerts sent/acted on, meetings booked, and conversion to opportunity.

Two-Path Detection in HubSpot

  • Anonymous path (company): Prospects identifies visiting companies by reverse IP. Create saved filters for Target accounts and subscribe teams to a daily digest. Build a view: “Targets with visits in last 7 days and no meeting.”
  • Known path (contact): Ensure tracking code is installed and contacts are cookied (form, email click, chat). Turn on revisit notifications for owners and build workflows that send Slack alerts, create tasks, and include the rep’s Meeting Link.
  • Noise control policy: Alert only on high-intent URLs; cap to one alert per contact per 24h; respect business hours; log every alert as a CRM activity for audit.
  • ABM context: Use buying roles and segment to surface “≥2 active contacts at the same account this week” for prioritized outreach.
  • Compliance: Honor consent preferences and regional policies when enabling tracking and alerts.

Executive Signal Pack (HubSpot Dashboard)

  • Daily hot-account digest — Target accounts with page views on high-intent URLs in last 24h.
  • Rep alerts acted — % of alerts resulting in a call, email, or meeting within same business day.
  • Meetings from alerts — Meetings booked within 7 days of a signal, by source (Prospects vs. revisit).
  • Opportunity conversion — Opportunities created within 14 days of signal; trend by ICP tier and segment.
  • Signal quality — Alert volume, frequency caps hit, and off-hours suppression events.

Run a weekly revenue council to start/stop/scale triggers, URLs, and routing rules based on these metrics.

Why This Turns Visits into Conversations

Prospects gives early, account-level intent when visitors are anonymous; revisit alerts confirm contact-level engagement when identities are known. Tying both to ABM properties, strict routing, and business-hour limits delivers timely signals to the right seller with context and a clear next step—book a meeting. A single scorecard keeps the program measurable and trusted by sales and finance.

Frequently Asked Questions

What’s the difference between Prospects and contact revisit alerts?
Prospects identifies companies via reverse IP (anonymous). Revisit alerts fire when a known contact tied to a company returns and views pages.
Do we need Marketing Hub for this?
Prospects, tracking, contact records, and alerts work across HubSpot; advanced automation/reporting may require higher tiers. We configure to your edition.
How do we avoid noisy alerts?
Limit triggers to high-intent URLs, add frequency caps, suppress off-hours, and roll alerts into a daily digest for managers.
Can alerts go to Slack or MS Teams?
Yes. Connect Slack/Teams and use workflows to send channel or user notifications with page, contact, and meeting-link context.
How do we prove alerts drive revenue?
Attribute meetings and opportunities created within 7–14 days of an alert; trend conversion to opportunity and sourced/influenced pipeline on the same dashboard.

Turn Target-Account Visits into Meetings—Automatically

The Pedowitz Group configures HubSpot to spot target-account activity, alert the right rep in Slack, and book the next step—while keeping alerts focused and measurable.

Enable High-Signal Alerts
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Optimize Your HubSpot (Tune It) Managed HubSpot Services (Run It) How to Track Pipeline Influence

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