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Salesforce Integration: How Do You Work with Existing Flows, Apex, and APIs?

We don’t rip and replace your org. We respect what’s already working, harden what’s fragile, and connect Salesforce Flows, Apex, and APIs into a revenue marketing architecture that your admins can own and your developers trust.

Connect with Salesforce expert Take the Maturity Assessment

We integrate with your existing Salesforce stack by starting with your current data model, Flows, Apex, and integration patterns, then layering in a governed architecture for revenue marketing. That means: mapping objects and fields (Lead, Contact, Account, Opportunity, Campaign, custom objects), classifying what’s core vs. legacy vs. risky, and designing patterns where Flows orchestrate processes, Apex handles complex logic and bulk operations, and APIs connect Salesforce to MAP, web, product, and finance systems. We build in sandboxes first, use DevOps-friendly deployment, and leave behind documentation and enablement so your team can extend the design without us.

What Does Integration with Your Salesforce Stack Look Like?

Respect Existing Org Design — We inventory your current objects, field strategy, Flows, Apex classes, triggers, and connected apps so we enhance—not fight—your architecture.
Flows as Orchestration Layer — Use record-triggered and scheduled Flows for routing, lifecycle stages, enrichment, and SLAs—configured so admins can adjust logic without code.
Apex for Complex Logic & Scale — Keep heavy processing, bulk updates, and advanced rules in Apex where it belongs, with governor-limit-safe patterns and test coverage.
API-First Connections — Use REST/SOAP, Platform Events, and Streaming APIs to connect Salesforce with MAP, CDP, data warehouse, and product telemetry—without overloading the org.
Security, Sharing & Compliance — Align marketing use cases with your role hierarchy, sharing rules, and field-level security so data access stays compliant and auditable.
DevOps & Change Management — Establish sandbox strategy, branching, CI/CD, and release windows so new plays, Flows, and integrations move predictably into production.

The Salesforce Integration Playbook for Revenue Marketing

Use this sequence to connect campaigns, channels, and lifecycle programs to Salesforce—without breaking what your admins and developers have already built.

Discover → Design → Connect → Orchestrate → Measure → Govern

  • Discover your current stack: Inventory orgs and sandboxes, integrations, packages, Flows, Apex, and automation “hot spots” (slow pages, failed jobs, governor issues).
  • Design the data model & object strategy: Clarify how Leads, Contacts, Accounts, Opportunities, Campaigns, and custom objects represent the customer lifecycle—and where marketing needs new fields or objects.
  • Connect via APIs and middleware: Choose patterns (direct API, iPaaS, MuleSoft, native connectors) for MAP, web, product, and finance; document payloads, identities, and error handling.
  • Orchestrate with Flows & Apex: Build standard routes (MQL→SAL→SQL→Closed Won), enrichment, SLAs, and alerts in Flows; reserve Apex for complex calculations, bulk jobs, and cross-object logic.
  • Measure what matters in Salesforce: Align Campaigns, attribution models, and opportunity fields so marketing can report on pipeline, velocity, and revenue natively in Salesforce and BI tools.
  • Govern & optimize changes: Establish a design authority, naming & documentation standards, and release calendars so new Flows and integrations stay scalable and supportable.

Salesforce Integration Capability Maturity Matrix

Capability From (Ad Hoc) To (Operationalized) Owner Primary KPI
Data Model & Governance Crowded objects, inconsistent fields, duplicate rules Documented object model, field taxonomy, and lifecycle stages tied to plays Salesforce Admin/Architect Data Quality Score, Duplicate Rate
Automation Orchestration Overlapping Flows, legacy workflow rules, brittle triggers Consolidated Flow architecture with clear entry/exit criteria and escalation logic Admin/RevOps Error Rate, Time-to-Route, SLA Adherence
API & Integration Strategy Point-to-point integrations, manual fixes, unknown limits Standardized APIs, middleware patterns, and monitoring with alerting Integration Team/IT Integration Uptime, API Limit Utilization
Release Management & DevOps Changes in production, inconsistent sandboxes Version-controlled deployments, CI/CD, regression testing, and release calendar Salesforce CoE/IT Change Failure Rate, Deployment Frequency
Reporting & Attribution Basic activity reports, spreadsheet stitching Campaign and pipeline reporting with multi-touch models surfaced in Salesforce and BI Analytics/RevOps Pipeline Sourced, Win Rate, ROMI
Documentation & Enablement Tribal knowledge, no runbooks Design docs, admin guides, and runbooks for key Flows, Apex, and integrations RevOps/Enablement Time-to-Onboard Admin, Incident Resolution Time

Client Snapshot: From Siloed Automation to Orchestrated Salesforce Stack

A growth-focused B2B company had overlapping Flows, unmanaged Apex, and disconnected MAP integrations. After rationalizing automation, standardizing Campaign attribution, and implementing governed integration patterns, they unlocked accurate pipeline reporting and faster, safer releases. Explore related results: Comcast Business · Broadridge

We map your customer journeys to The Loop™ and connect them to Salesforce with RM6™ so campaigns, sales, and customer success run on a single, governed architecture.

Frequently Asked Questions about Integrating with Salesforce

Can you work with our existing Flows and Apex, or do we need to rebuild?
We start by assessing what to keep, refactor, or retire. Many Flows and Apex classes can be kept but rearranged into a clearer architecture. We only rebuild when logic is unsafe, untestable, or blocks your revenue marketing roadmap.
Do you require a managed package to integrate with Salesforce?
No. We can work with your existing packages, native connectors, and custom APIs. When packages make sense, we factor their limitations and data model into the overall design; we never force a one-size-fits-all install.
How do you keep new integrations from breaking our org?
We use sandboxes, test classes, and regression suites, and align with your release process. We design for governor limits, implement error handling and logging, and make sure integration failures degrade gracefully instead of blocking users.
How do you handle sandboxes and deployment to production?
We define a sandbox strategy (dev, QA, UAT) and use change sets or CI/CD pipelines to move changes through environments. Every new Flow, Apex class, or integration goes through testing and stakeholder sign-off before it reaches production.
Can you bring external engagement data into Salesforce for sellers?
Yes. We use APIs, Platform Events, and sometimes custom objects to surface key engagement signals—email, web, product usage—directly on Leads, Contacts, Accounts, and Opportunities, without flooding the activity timeline with noise.
How do you manage API limits and performance?
We design for bulk operations, caching, and batching, and use middleware or async patterns where needed. We monitor API usage and org performance so integrations stay within limits and don’t slow down end users.

Orchestrate Revenue Marketing on Your Existing Salesforce Stack

We’ll align your data model, Flows, Apex, and APIs to a clear revenue architecture—so marketing, sales, and customer success can scale without creating Salesforce chaos.

Start Your Revenue Transformation Get the Revenue Marketing EGuide
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Salesforce CRM & Martech Services Revenue Marketing Transformation (RM6™) Customer Journey Map (The Loop™)

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