Compliance & Regulations:
How Does RMOS™ Ensure Compliance?
RMOS™—our Revenue Marketing Operating System—builds compliance into everyday revenue work. It aligns policy controls, data governance, and audit evidence across marketing, sales, and customer teams so you meet requirements like GDPR, CCPA, HIPAA, and SOC 2 without slowing growth.
RMOS™ ensures compliance by codifying policies as processes, enforcing controls in systems (CRM, MAP, CDP), and capturing evidence automatically (consent, preferences, retention logs, and access trails). A single executive view maps regulations to owners, controls, risks, and proof—reviewed during monthly close with Legal/Privacy.
Principles For Always-On Compliance
The RMOS™ Compliance Playbook
A practical sequence to operationalize regulations and keep proof current.
Step-By-Step
- Scope & Classify Data — Map systems, subjects (customers/prospects), and data categories; tag sensitive fields.
- Define Policy Library — Draft consent, retention, access, breach, and marketing communication policies with owners.
- Embed Controls in Tools — Configure CRM/MAP/CDP for consent capture, regional routing, role permissions, and retention timers.
- Automate Evidence — Turn on server-side logs, preference receipts, suppression exports, and access change reports.
- Train & Certify — Assign just-in-time training; require quarterly attestations from operators and managers.
- Test & Audit — Quarterly control tests and mock DSARs (data subject access requests); remediate gaps with due dates.
- Review & Report — Executive dashboard: risks, exceptions, DSAR SLAs, vendor status, and control health; escalate variances.
Regulatory Domains & RMOS™ Controls
| Regulation / Standard | Scope | Primary RMOS™ Control | Evidence Produced | Review Cadence |
|---|---|---|---|---|
| GDPR / CCPA / LGPD | Privacy, consent, data rights | Consent banner + preference center with regional logic; DSAR workflow | Consent receipts, DSAR logs, suppression audit, retention reports | Monthly + after changes |
| HIPAA (where applicable) | Protected health information | PHI segmentation, BAAs, minimum necessary access, logging | Access trails, BAA registry, encryption settings, training attestations | Quarterly |
| SOC 2 / ISO 27001 Alignment | Security controls & governance | RBAC, SSO, change management, vendor risk program | Access recerts, change tickets, vendor assessments, risk register | Quarterly + audit cycle |
| FINRA / SEC 17a-4 | Communications retention (financial) | Immutable archiving and approved content workflows | WORM retention attestations, review logs, exception reports | Monthly |
| CAN-SPAM / CASL | Commercial email / messaging | Permission checks at send, clear unsubscribe, sender identity controls | Send compliance logs, opt-out receipts, header policy proofs | Per campaign + monthly |
| PCI DSS (if taking payments) | Cardholder data protection | Tokenization, network segmentation, no PAN in MAP/CRM | Scope diagrams, scan results, key management logs | Quarterly |
Client Snapshot: Audit-Ready In 90 Days
A financial services team used RMOS™ to centralize consent, implement role-based access, and enable immutable archiving. Their first regulatory review found zero critical issues, vendor risks decreased by 35%, and DSAR turnaround times improved to 6 business days.
Connect compliance to growth with Revenue Operations and Marketing Operations so every program stays audit-ready.
FAQ: RMOS™ Compliance & Governance
Fast answers tailored to legal, security, and revenue leaders.
Make Compliance A Growth Advantage
Operationalize privacy, security, and retention—without slowing pipeline.
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