How Does MANTL Handle CIP Requirements?
MANTL’s digital account opening platform is built to help banks and credit unions operationalize Customer Identification Program (CIP) requirements—combining KYC data, identity verification, and risk-based decisioning so you can grow deposits without compromising BSA/AML obligations.
MANTL supports CIP by orchestrating a risk-based identity workflow at account opening. The platform captures required identifying information, routes it through integrated KYC/AML services, screens applications against watchlists, and provides clear outcomes and audit trails—approve, decline, or manual review. Financial institutions retain control of CIP policies, while MANTL standardizes how those policies are applied across digital, branch, and call-center channels.
What CIP Capabilities Does MANTL Enable?
Connecting Digital Account Opening to CIP Obligations
Modern CIP is more than a checklist. With MANTL, banks and credit unions can embed CIP requirements directly into the account opening journey—reducing friction for low-risk customers while keeping high-risk scenarios under tight control.
Collect → Verify → Screen → Decide → Document → Monitor
- Collect CIP data at the point of application: Ensure all required fields are present for consumer and business accounts. MANTL can enforce required fields for specific products (e.g., business documents for commercial accounts).
- Verify identities with KYC tools: Send customer data to identity verification vendors, credit bureaus, and other data sources to validate identity and detect anomalies in real time.
- Screen against sanctions and internal lists: Run OFAC and other watchlist checks automatically, and incorporate internal blacklists or velocity controls as part of CIP.
- Apply risk-based decisions: Use scorecards and decision rules to approve low-risk customers automatically, send medium-risk cases to manual review, and decline high-risk applications with clear reasons.
- Document decisions and evidence: Store logs, evidence files, and decision rationales in a central system so compliance teams can respond quickly to examiner and auditor requests.
- Monitor and refine policies: Review CIP outcomes regularly—false positives, manual review rates, account abuse patterns—and refine rules without rewriting the entire application experience.
CIP and KYC Maturity Matrix for Digital Account Opening
| Capability | From (Ad Hoc) | To (Operationalized) | Owner | Primary KPI |
|---|---|---|---|---|
| CIP Data Collection | Paper forms and inconsistent digital fields | Standardized, channel-agnostic data model embedded in MANTL journeys | Compliance / Product | CIP Exceptions, NIGO Rate |
| Identity Verification | Manual ID checks | Automated KYC checks with step-up verification based on risk | BSA/AML | Auto-Approval %, Fraud Losses |
| Sanctions Screening | Batch uploads to separate tools | Real-time OFAC and watchlist screening inside the account opening flow | Compliance | Hit Rate, Review Time |
| Risk-Based Decisions | One-size-fits-all approval rules | Dynamic scorecards by segment, product, and channel | Risk / Credit Policy | Manual Review %, Approval Rate |
| Audit & Governance | Scattered documentation, tribal knowledge | Centralized logs, versioned policies, and examiner-ready reporting | Compliance / Internal Audit | Exam Findings, Policy Change Cycle Time |
| Customer Experience | High friction, repetitive questions | Adaptive flows that only request additional data when needed | Digital Banking | Completion Rate, Time to Open |
Client Snapshot: Improving CIP Control and Deposit Growth
A regional bank modernized digital account opening with MANTL and re-designed its CIP rules. By integrating KYC vendors, tightening sanctions checks, and automating low-risk approvals, the bank increased funded accounts while reducing manual review effort and fraud losses. To see how disciplined orchestration translates to results, explore: Explore the Banking Case Study.
The right combination of digital account opening, CIP policy, and revenue marketing helps institutions safely expand into new markets, capture more primary relationships, and protect their franchise from emerging risks.
Frequently Asked Questions about MANTL and CIP Requirements
Strengthen CIP While Growing Digital Deposits
Pair MANTL’s digital account opening with a revenue marketing and compliance framework that increases funded accounts, reduces fraud, and improves examiner readiness.
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