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How Do You Measure MANTL’s Business Impact?

To justify and expand your investment in MANTL-powered digital account opening, you need a measurement model that connects UX improvements to funded accounts, deposit growth, efficiency, and ROI across branches and digital channels.

Explore the Banking Case Study Unlock Banking & Finance Growth

You measure MANTL’s business impact by tying its digital account opening journeys to conversion, funding, balance growth, cost, and experience metrics. That means tracking how MANTL changes application starts, completion rate, approval-to-funded rate, time-to-open, average initial deposit, digital vs. branch mix, and cost per funded account. When those metrics are connected to deposits, fee income, and customer lifetime value, you can show whether MANTL is accelerating profitable growth—not just improving UX.

What Does “Business Impact” Mean for MANTL?

Account Opening Funnel Performance — Measure visits→starts→submits→approvals→funded accounts, plus abandonment by step, device, and product type.
Deposit & Balance Growth — Track initial funding, 30/90-day balances, and net new deposits from MANTL accounts vs. legacy and branch-led accounts.
Cost & Efficiency — Compare cost per funded account, staff time per application, and manual review effort before and after MANTL implementation.
Channel & Product Mix — Quantify how MANTL shifts acquisition to digital, opens new geographies, and changes mix across checking, savings, CDs, and business accounts.
Customer Experience & Risk — Look at NPS/CSAT, complaint volume, fraud/pull-back rates, and KYC/AML outcomes associated with MANTL flows.
Lifetime Value — Follow MANTL-acquired customers over time: retention, cross-sell of cards/loans/wealth, and relationship profitability vs. benchmarks.

A Measurement Framework for MANTL & Digital Account Opening

Use this framework to move from “we launched MANTL” to “we can attribute funded accounts, deposits, and ROI directly to MANTL-powered journeys.”

Baseline → Connect → Map → Quantify → Prove → Optimize → Govern

  • Baseline your pre-MANTL performance: Capture 6–12 months of historical data for application starts, approval %, funded accounts, time-to-open, and cost per funded account across branches and legacy digital flows.
  • Connect the data sources: Integrate MANTL events with your analytics platform, CRM, and core banking system so you can follow each application from click to funding and early balance behavior.
  • Map the digital account opening journey: Define standard funnel stages (visit, start, submit, approve, fund, activate) with clear entry/exit criteria for each product, including branch-assisted digital flows.
  • Quantify financial impact by stage: Translate incremental improvements—higher completion rate, faster approvals, higher initial funding—into incremental funded accounts, deposit dollars, and fee income.
  • Prove impact with cohorts & A/B tests: Compare MANTL vs. non-MANTL cohorts by acquisition channel, product, and region; use champion/challenger page variants to identify the most profitable experiences.
  • Optimize marketing around MANTL: Shift media, partner, and email campaigns toward audiences and offers that produce the best MANTL funnel performance and most profitable funded accounts.
  • Govern with an executive scorecard: Build a recurring “MANTL impact” dashboard that reports funded accounts, deposits, ROI, and experience metrics monthly to your growth and transformation councils.

MANTL Business Impact Measurement Maturity Matrix

Capability From (Ad Hoc) To (Operationalized) Owner Primary KPI
Baseline & Targets No clear pre-MANTL benchmark; success defined as “go live.” Documented pre-MANTL funnel metrics and signed-off targets for funded accounts, deposits, and ROI. Executive Sponsor / Finance Target vs. Actual Deposits, ROI
Funnel Analytics Top-line application counts with limited step-level visibility. Step-level conversion and abandonment for each product, device, and channel with drill-downs by segment. Digital / Analytics Completion Rate, Approvals, Abandonment
Funding & Deposit Analytics Funded accounts tracked loosely; balances not tied to the origin journey. Per-account funding amounts and 30/90-day balances linked back to MANTL vs. other origination paths. Finance / Data Avg. Initial Funding, 90-Day Balance
Channel Attribution Media reports on clicks and impressions only. Attribution from campaigns to funded accounts and deposits, including assisted branch handoffs. Marketing / RevOps Cost per Funded Account, ROMI
Operational Efficiency Manual anecdotal feedback from branch and ops teams. Measured reduction in manual reviews, rework, call volume, and time-to-open driven by MANTL. Ops / CX Time-to-Open, Staff Hours per App
Executive Reporting Project milestone slides focused on tasks and timelines. Recurring “MANTL Business Impact” scorecard that links deposits, growth, and experience to the platform. PMO / Transformation Office Funded Accounts, Net New Deposits, NPS

Client Snapshot: Turning MANTL Data into a Growth Story

A regional bank implemented MANTL and paired it with a governed measurement model. Within the first year they saw: higher completion rates, a double-digit lift in funded accounts, and faster time-to-open for digital applicants. By combining funnel analytics with deposit and cost data, they were able to show executives a clear ROI story and prioritize additional products and markets for MANTL-powered account opening.

When you connect MANTL telemetry with your core, CRM, and marketing stack, you can move beyond “we digitized account opening” to a concrete business case that supports funding, expansion, and ongoing optimization.

Frequently Asked Questions About Measuring MANTL’s Business Impact

Which KPIs matter most when measuring MANTL?
Start with funnel and financial KPIs: application completion rate, approval-to-funded rate, time-to-open, average initial funding, 90-day balances, cost per funded account, and net new deposits attributable to MANTL journeys.
How do we isolate MANTL’s impact from marketing or pricing changes?
Use cohorts and control groups. Compare MANTL vs. legacy journeys over the same time period, and run A/B tests where the only change is the account opening experience. Normalize for big pricing or promo changes when you report impact.
How long does it take to see measurable impact?
You can typically see funnel improvements (completion, approvals, time-to-open) within weeks of go-live. Deposit, balance, and LTV signals usually become clear over 3–12 months of data, depending on your growth rate and product mix.
What data integrations are required?
At minimum, you’ll need to connect MANTL events to your web/app analytics, CRM, and core or deposit system. That lets you follow each application from visit through funding and early tenure so you can calculate true business impact.
How do we report MANTL’s ROI to executives?
Build a recurring MANTL Impact Scorecard that shows funded accounts, net new deposits, cost per funded account, and key experience metrics vs. your pre-MANTL baseline and your target business case. Keep the story simple and repeatable.
Can we connect MANTL to cross-sell and lifetime value?
Yes. Tag MANTL-acquired customers in your CRM and data warehouse, then compare retention, product holdings, and profitability against non-MANTL cohorts. Over time, you can prove whether MANTL-originated customers are more loyal and valuable.

Turn MANTL Metrics into a Clear Growth Narrative

We’ll help you connect MANTL’s digital account opening data to funded accounts, deposits, and ROI so you can confidently communicate impact to your board and growth teams.

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