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Workflow & Execution Processes:
How Do You Manage Approvals in Campaign Processes?

Strong approval workflows protect the brand without slowing go-to-market. Standardize roles, service levels, and tools so every campaign moves from brief to launch with clarity, speed, and accountability.

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Manage campaign approvals with a tiered workflow: clear approval stages (brief, creative, QA, launch), a documented RACI (who owns, reviews, and signs off), and SLAs tied to campaign priority. Route everything through a single intake and work-management system, use standard checklists, and report on cycle times so you can continuously simplify and accelerate.

Principles for Effective Campaign Approvals

One source of truth — Use a unified intake and workflow tool so briefs, assets, comments, and decisions stay in one place, not scattered across email and chat.
Right-sized governance — Match approval rigor to risk and spend. Not every social post needs the same review as a global product launch.
Role clarity with RACI — Define who is Responsible, Accountable, Consulted, and Informed at each approval gate to avoid last-minute surprises.
Documented SLAs — Set response-time expectations for reviewers and tie them to campaign priority, channel deadlines, and launch windows.
Frictionless feedback — Capture comments directly on the asset or within the work item to reduce cycles, contradictions, and rework.
Continuous simplification — Track approval cycle times, remove redundant approvers, and build pre-approved patterns for repeatable work.

The Campaign Approval Playbook

A practical sequence to design, communicate, and enforce approvals across the campaign lifecycle.

Step-by-Step

  • Define approval stages — Map standard checkpoints: intake and brief, concept, copy and creative, build and QA, and final launch sign-off.
  • Set tiers by risk and impact — Create simple, moderate, and high-risk paths based on budget, audience size, compliance, and brand sensitivity.
  • Create a RACI for each tier — Identify who approves creative, who approves offer and pricing, who reviews legal, and who owns the final go/no-go.
  • Configure workflow in your tools — Implement routed approvals in your work-management, marketing automation, and CRM systems where possible.
  • Standardize templates and checklists — Use shared briefs, QA lists, and brand checklists so reviewers focus on quality, not format.
  • Track and improve turnaround — Measure cycle times, identify bottlenecks, and adjust SLAs, roles, or stages to protect speed and quality.

Approval Models: Choosing the Right Approach

Model Best For Owner Strengths Risks Turnaround Target
Email-Based Approvals Small teams, low-volume campaigns Campaign manager coordinating approvers Simple to start; no new tools Hard to audit; easy to lose threads; unclear status 3–5 business days
Ticket-Based Reviews Growing teams with many stakeholders Operations or project management Centralized intake; basic tracking; visible queues Limited creative proofing; manual routing between systems 2–4 business days
Work-Management Workflow Multi-channel, cross-functional campaigns Marketing operations and project leads Structured stages; asset-level feedback; dashboards Requires adoption and training; process design effort 1–3 business days
Integrated Platform Approvals Mature teams with complex stacks Marketing operations and technology Approvals tied to email, ads, and journeys; strong audit trails Integration complexity; governance needed for changes Same day to 2 days

Client Snapshot: From Unstructured Reviews to Predictable Approvals

A global B2B organization moved from ad hoc email approvals to a tiered workflow with defined SLAs and routed sign-offs. Average approval time dropped from eight days to three, launch delays decreased by 42%, and teams gained clear visibility into who needed to act next on each campaign.

Align your approval model with campaign strategy and content operations so governance supports speed instead of blocking it.

FAQ: Managing Campaign Approvals

Fast answers for leaders who want approvals that protect the brand without slowing execution.

How many approval stages do we really need?
Most teams succeed with 4–5 standard gates: intake and brief, concept, copy and creative, QA and testing, and final launch sign-off. Add more only when risk or regulation truly require it.
Who should own the campaign approval process?
Marketing operations should design and maintain the workflow, while campaign owners drive each request and stakeholders approve within agreed SLAs.
How do we handle urgent campaigns?
Create an expedited path with shorter SLAs and a smaller set of required approvers, but keep the same checklists and documentation so quality does not slip.
What about legal, compliance, and regional reviews?
Include these teams as approvers or consultees at specific stages. Define what they must review, what is optional, and where pre-approved language can be reused to speed decisions.
Which metrics show that approvals are working?
Track cycle time by stage, number of rework rounds, percentage of campaigns launched on time, and escalation volume. Use these insights to simplify steps and clarify expectations.

Build Approvals That Match Your Pace

We help you design campaign workflows that protect the brand, satisfy stakeholders, and still move quickly from idea to launch.

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