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Stakeholder Mapping & Engagement:
How Do I Identify and Engage Account Champions?

Champions are the insiders who sell for you. Find them with behavioral signals, earn trust with value, and equip them to influence the buying committee—without burning political capital.

Operationalize Champion Strategy Benchmark ABX Readiness

Identify champions by combining role fit (owns the problem), behavioral proof (raises hand, mobilizes others), and political posture (influence > title). Engage them with a give-first cadence: co-create a success plan, arm them with executive-ready assets, and recognize wins. Measure impact via multithread growth, stage velocity, and exec touches.

First Principles for Champion Identification

Owns pain + can mobilize — Feels the problem daily and can convene IT, finance, and security.
Signals initiative — Books working sessions, invites peers, asks “how do we make this happen?”
Respected internally — Informal authority, cross-functional trust, positive reputation with leadership.
Aligned incentives — Success improves their KPIs (time-to-market, cost, risk, revenue).
Evidence in data — High engagement, repeat attendance, introduces execs, requests POV/POC.

Your 30–60–90 Champion Play

Move from “we think we have a champion” to a repeatable, data-backed program.

Phase 1 → Phase 2 → Phase 3

  • Days 1–30: Define & Detect — Tag champion candidates in CRM with persona, influence, and risk. Implement a Champion Score (meeting invites, cross-functional adds, POV asks, exec introductions) with 60-day time decay. Add notes field for “internal narrative.”
  • Days 31–60: Co-Create & Equip — Co-author a 1-page Success Plan (outcomes, milestones, owners). Provide a Champion Kit: executive brief, ROI calc, security packet, and a 5-slide internal deck. Establish a private Slack/Teams thread for rapid support.
  • Days 61–90: Socialize & Scale — Orchestrate exec sponsor calls, customer reference loops, and POV/POC steps. Track multithreading growth and stage velocity. Celebrate quick wins and document the champion’s impact for their leadership.

Champion vs. Coach vs. Sponsor (Identify & Engage)

Role How to Spot Risks Primary Ask Enablement Assets
Champion Mobilizes meetings, invites cross-function, pushes timeline Limited budget authority; burnout if overused “Help drive the internal case & align stakeholders.” Success plan, ROI model, 5-slide deck, pilot checklist
Coach Gives org intel, advises on politics, less public influence Advice may be biased or dated “Pressure-test our plan & message.” Discovery notes, org map template, messaging options
Sponsor VP+ with budget, joins late-stage calls, asks strategic questions Time scarce; expects crisp business outcomes “Endorse the initiative & remove blockers.” Executive brief, business case, risk/controls summary

Client Snapshot: Champion-Led Deal Acceleration

A fintech vendor scored champion behaviors (cross-functional invites, security packet requests, exec intros) and deployed a standardized Champion Kit. Result: 2.1× more VP+ touches, 31% faster stage progression, and +9 pts win rate across target accounts in two quarters.

Tie your champion program to RM6™ governance and align actions with The Loop™ so champions influence coverage, velocity, and revenue.

Frequently Asked Questions on Account Champions

Short, practical answers for fast execution.

What data proves someone is a champion?
Look for repeated meeting invites, cross-functional attendance growth, exec introductions, POV/POC requests, and internal distribution of your materials.
How do I avoid over-relying on one person?
Set a multithread target (e.g., 4+ personas active) before moving stages. Use your champion to introduce security, finance, and an exec sponsor.
What should I give a champion first?
A 1-page executive brief and a simple ROI calculator tailored to their metrics, plus a mutual success plan to align milestones and owners.
How do I measure champion impact?
Track growth in unique stakeholders, increase in VP+ touches, faster stage velocity, reduced security cycles, and improved win rate vs. baseline.
What if my champion leaves or goes quiet?
Create a continuity packet (brief, plan, pilot results) and ask for a handoff intro. Meanwhile, promote your coach or recruit a power user as co-champion.

Turn Insiders into Force Multipliers

We’ll help you detect, enable, and celebrate champions—so deals move faster and with less risk.

Build Your Champion Program Assess ABX Maturity
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