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How Do Alkami and Segmint Work Together?

Alkami powers your digital banking experiences while Segmint delivers deep KLI insights—together they enable real-time, personalized engagement at scale.

Explore Financial Services Marketing See How Banks Increase Funded Accounts

Alkami and Segmint work together by feeding digital banking and transaction data from Alkami into Segmint, where it is converted into Key Lifestyle Indicators (KLIs), segments, and product propensities. Segmint then pushes audiences, offers, and messages back into Alkami’s online and mobile channels, so you can deliver highly targeted, compliant experiences in-app, on the web, and across your marketing stack—while measuring response and balances at the account and household level.

What Actually Happens When Alkami and Segmint Connect?

Unified data foundation — Alkami provides authenticated digital behavior, account data, and transaction history; Segmint normalizes it and applies proprietary KLIs for each customer or household.
KLI-powered segmentation — Segmint classifies users into needs-based segments (e.g., likely mortgage shopper, small business owner) that are continuously updated as behavior changes.
Targeted experiences in Alkami — Those Segmint segments drive dynamic banners, tiles, product offers, and content inside Alkami’s online and mobile banking experiences.
Cross-channel activation — The same Segmint audiences can be shared with your email, marketing automation, and ad platforms for consistent journeys beyond digital banking.
Closed-loop measurement — Alkami’s balance and account data confirm which customers opened, funded, or deepened relationships; Segmint attributes performance back to segments and campaigns.
Governed for compliance — Consumer data stays within banking-grade controls; segmentation and activation operate inside a framework aligned to your privacy, risk, and AML standards.

The Alkami + Segmint Activation Blueprint

Use this sequence to turn raw digital and transaction data into personalized engagements and measurable deposit and loan growth.

Ingest → Enrich → Segment → Activate → Optimize → Scale

  • Ingest data from Alkami: Connect Alkami’s digital banking data feeds—logins, sessions, clicks, and account info—along with core and card transactions into Segmint’s data environment.
  • Enrich with KLIs: Segmint applies proprietary KLI models to detect life events, product usage, competitive relationships, and financial behaviors at an account and household level.
  • Build segments and audiences: Marketers and analysts configure segments (e.g., “likely HELOC,” “small-business debit heavy,” “out-of-footprint mortgage”) using KLIs plus balances, tenure, and demographics.
  • Activate in Alkami experiences: Export segments and offers to Alkami to control which tiles, banners, prompts, and product recommendations each user sees when they log into digital banking.
  • Extend to other channels: Sync Segmint audiences with your email, marketing automation, and paid media platforms so your Alkami in-app messages match your outbound and off-us outreach.
  • Measure and optimize: Use Segmint reporting and Alkami performance data to track conversions, balances, and cross-sell by segment; refine KLIs, offers, and placements to improve ROI over time.
  • Scale across the institution: Share insights with retail, small business, lending, and digital teams so everyone uses a common behavioral lens to prioritize campaigns and product strategies.

Alkami + Segmint Capability Alignment Matrix

Capability Alkami’s Role Segmint’s Role Primary Owner Core KPI
Data Foundation Digital banking events, account data, and authenticated sessions Cleansing, unification, and KLI creation Data & Analytics Data freshness & coverage
Behavioral Insight Channel context (which device, channel, and flows are used) Life-stage, product, and competitive KLIs Marketing Analytics Actionable KLI density
In-Channel Personalization Presentation of targeted tiles, banners, and prompts in digital banking Audience logic and offer eligibility Digital Banking / CX Click-through & conversion rate
Cross-Channel Journeys Source-of-truth for opened accounts and balances Audience syndication to MAP, CRM, and adtech Growth / Marketing Multi-channel response lift
Measurement & Attribution Product adoption, funding, and usage telemetry Campaign and segment-level attribution views Finance / Marketing Ops Incremental balances & revenue
Risk & Compliance Secure digital banking infrastructure and access control Governed segmentation and activation rules Risk & Compliance Policy adherence & audit readiness

Client Snapshot: Turning Alkami + Segmint into a Growth Engine

A regional bank connected Alkami and Segmint to identify customers with external mortgages and high deposit balances. By serving targeted refinance offers in digital banking and mirroring those audiences in email, they saw a 40% lift in application starts and a meaningful increase in funded loans. For more ideas on using data and channels together, explore: Financial Services Marketing · How Banks Increase Funded Accounts

Think of Alkami as the engagement layer and Segmint as the intelligence layer: when they are wired together, every login becomes a chance to deepen relationships with relevant, timely, and measurable offers.

Frequently Asked Questions about Alkami and Segmint

Do we need both Alkami and Segmint to see value?
You can use each platform independently, but together they unlock the full loop: Alkami provides rich digital interactions, while Segmint translates that behavior into KLIs, segments, and campaigns that run inside digital banking and beyond.
What data flows from Alkami into Segmint?
Typical integrations pass authenticated user IDs, account relationships, balances, digital activity (logins, clicks, views), and transaction streams. Segmint uses this to derive KLIs and segments without changing your core system of record.
How do audiences get back into Alkami?
Segmint exports audiences, KLIs, and eligibility flags that Alkami uses to determine which tiles, banners, and content to render for each user. This can be updated on a frequent cadence to reflect new behaviors and events.
Can Alkami + Segmint support our marketing automation platform?
Yes. Segmint audiences can be shared with your MAP or CRM so email and outbound campaigns align with what customers see inside digital banking, giving you consistent journeys and better attribution.
How is privacy and compliance handled?
Both platforms operate within banking-grade security standards. Data sharing is governed by your contracts and policies, with clear roles for where data is processed, how long it is stored, and which teams can access which views.
Who typically owns Alkami + Segmint inside the bank?
Successful institutions create a joint ownership model across digital banking, marketing, analytics, and risk. A shared roadmap ensures that KLIs, segments, and in-channel experiences support defined growth and engagement goals.

Turn Alkami + Segmint into a Revenue Engine

We can help you design journeys, audiences, and governance so data-driven personalization translates into funded accounts and deeper relationships.

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