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Create Custom Reports in Eloqua: From Insight to Decisions

Learn the fastest path to build audience-ready dashboards and custom reports in Oracle Eloqua—covering data sources, filters, metrics, calculated fields, and shareable views that your GTM team will actually use.

Expert Eloqua Consulting Get the Revenue Marketing eGuide

In Eloqua, custom reporting is built by selecting a data subject area (assets, campaigns, activities, accounts, or contacts), choosing dimensions (time, asset, campaign, segment) and measures (sends, opens, form submissions, clickthroughs), applying filters and segments, adding calculated metrics (e.g., CTR, CVR), and saving the result as a dashboard view you can share or schedule. Use campaign/c-activity joins for multi-touch, and labels for clean rollups.

What You Can Report on

Email Performance — Sends, deliveries, opens, unique clicks, CTOR/CTR, unsubscribes, bounces by asset, campaign, and time bucket.
Form & Landing Page — Views, submissions, abandonments, page performance, source/medium breakdowns, and goal completion rates.
Campaign Influence — Member status, step completions, MQLs, contribution to pipeline (with CRM sync), and assisted responses.
Account Insights — Engagement by account, persona and buying stage, with account-based rollups and alerts for Sales.
Data Health — Growth/decay, enrichment coverage, compliance (consent, opt-outs), and segment eligibility.
Funnel KPIs — Lead creation → MQL → SQL → Opportunity stages via CRM reporting packages and shared IDs.

Eloqua Custom Reporting Workflow

Follow this sequence to go from a question to a trusted, reusable dashboard.

Define → Scope → Build → Validate → Publish → Govern

  • Define the decision & KPIs: Who needs this and why? Select target KPIs (e.g., CTR, Form CVR, MQLs, Opp Influence).
  • Scope data sources: Choose the subject area (Email, Forms, Landing Pages, Campaigns, Accounts, Contacts) and the time grain (day/week/month).
  • Build the report view: Add dimensions and measures, craft filters (e.g., Brand contains “X”, Region = NA), and create calculated fields (e.g., Unique Clicks / Deliveries).
  • Validate accuracy: Spot-check against asset and campaign dashboards; reconcile totals with CRM where applicable.
  • Publish & schedule: Save as a dashboard, share with roles, and schedule PDF/CSV deliveries to stakeholders.
  • Govern & iterate: Tag with labels (BU, Region, Product), add notes, and version changes so weekly numbers don’t drift.

Eloqua Reporting Maturity Matrix

Capability From (Ad Hoc) To (Operationalized) Owner Primary KPI
Data Taxonomy Inconsistent naming Labels for BU/Region/Product + UTM standards Marketing Ops Tag Coverage %
Email Analytics Isolated asset stats Cohort CTR/CTOR with device & segment splits Marketing Ops Unique CTR
Form & Page Raw submissions View→Submit conversion, drop-off, test vs. control Web Ops Form CVR
Campaign Influence Last-touch only Multi-touch with member statuses & CRM tie-out RevOps Pipeline Coverage
Distribution Manual exports Role-based dashboards and scheduled delivery Marketing Ops On-time Report Delivery %
Data Quality Unexplained variances Reconciled with CRM; versioned definitions RevOps/BI Variance < 3%

Client Snapshot: Cutting Time-to-Insight by 60%

A SaaS company moved from ad-hoc exports to labeled, scheduled Eloqua dashboards joining email, form, and campaign data. Result: 22% lift in form CVR and weekly reporting time reduced from 5 hours to 2—while improving trust in the numbers.

Tip: standardize labels, UTMs, and naming before building rollups. You’ll unlock clean pivots by business unit, region, product, and offer.

Frequently Asked Questions: Eloqua Custom Reports

Where do I start a custom report?
Use Eloqua’s reporting area (Insight/Analytics) and choose the correct subject area—Emails, Campaigns, Forms, Landing Pages, or Contacts—based on your KPI.
How do I create calculated metrics (e.g., CTR)?
Add a calculated field such as Unique Clicks ÷ Deliveries and set the data type to percentage. Keep numerator/denominator consistent across reports.
What’s the best way to filter by a business unit or product?
Adopt a labeling taxonomy (BU, Region, Product) and filter on label values. Labels ensure assets and campaigns roll up predictably.
How can I share dashboards securely?
Save your analysis as a dashboard, assign role-based access, and schedule PDF or CSV sends to stakeholders—avoiding uncontrolled spreadsheets.
How do I reconcile Eloqua with CRM pipeline?
Use consistent campaign and contact IDs, align stage definitions, and compare cohort totals weekly. Investigate differences >3%.

Operationalize Eloqua Reporting

We’ll design labeled datasets, reusable dashboards, and scheduled delivery—so marketing, sales, and executives trust the same KPIs.

Expert Eloqua Consulting Get the Revenue Marketing eGuide
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