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How Do You Create Custom Reports in Eloqua?

Build decision-ready dashboards in Oracle Eloqua by aligning tracked assets, KPIs, and Insight subject areas. This guide shows how to create reusable analyses, prompts, and schedules that your teams can trust.

Expert Eloqua Consulting Get the Revenue Marketing eGuide

In Eloqua, custom reports are built in Insight (Oracle BI). Choose a subject area (e.g., Email Analysis, Campaign, Form, Landing Page), add columns and metrics, filter with prompts, and save to a shared folder. For repeatability, standardize naming, date ranges, folders, and calculated metrics, then schedule delivery to stakeholders.

Before You Start: Make Reporting Reliable

Tracking & Taxonomy — UTM/Channel, Campaign IDs, Offer names, and Eloqua Campaign canvas usage are consistent and documented.
Subject Areas — Know where metrics live: Email (sends/opens/clicks), Campaign (responses), Forms (submissions), Landing Pages (visits), Contacts/Accounts (attributes).
Time & Cohorts — Standard date logic (e.g., last 30/90 days, fiscal weeks) and campaign cohorts to avoid apples-to-oranges comparisons.
Calculated Metrics — Define Open Rate, CTR, CTOR, Form Completion Rate, MQL/SQL once; reuse across reports.
Access & Folders — Shared folder structure (Team → Dashboards → Components) with clear permissions prevents private silos.
Validation — Reconcile a sample of records back to Eloqua asset activity or contact activity exports monthly.

Create a Custom Eloqua Report: Step-by-Step

Use this sequence to go from question → metric → trusted analysis in Insight.

Define → Choose Subject Area → Build → Filter/Prompt → Visualize → Save/Share → Schedule

  • Define the question & KPI: Example: “Which nurture emails drive the highest CTOR in the last 90 days?”
  • Choose the subject area: Start with Email Analysis for email KPIs; join to Campaign where needed for program rollups.
  • Add columns & metrics: Asset Name, Send Date (by week), Audience, Sends, Delivered, Opens, Clicks; add calculated Open Rate, CTOR, Unsubscribe Rate.
  • Filter & prompts: Limit to your Nurture naming convention; add a dashboard prompt for Date and Campaign.
  • Visualize: Table + bar chart by week; sort by CTOR; highlight top quartile.
  • Save & share: Save analysis to /Shared/Marketing/Email/Components; add it to a dashboard in /Shared/Marketing/Email/Dashboards.
  • Schedule delivery: Email PDF/CSV weekly to channel owners; include a link back to the dashboard for self-serve detail.

Eloqua Reporting Maturity Matrix

Capability From (Ad Hoc) To (Operationalized) Owner Primary KPI
Folder & Naming Personal folders, inconsistent names Shared hierarchy, enforced naming & tags Marketing Ops Reuse %, Time-to-Insight
Calculated Metrics Rebuilt each time Central metric library reused across reports Analytics Metric Consistency
Prompts & Filters Hard-coded filters Reusable prompts (Date/Campaign/Audience) Analytics Self-Serve Adoption
Scheduling & QA Manual exports Automated delivery with monthly validation MOPs On-Time Delivery
Attribution Email-only success Campaign rollups with cost & stage progression RevOps ROMI, Pipeline Added

Client Snapshot: Standardized Eloqua Dashboards

A B2B tech firm centralized email, form, and campaign analyses in Insight with shared prompts and scheduled PDFs. Result: faster weekly reviews and consistent CTOR/lead quality definitions across regions. Explore results: Comcast Business · Broadridge

Pair Eloqua Insight with governed The Loop™ and RM6™ to move from activity metrics to pipeline and ROMI.

Eloqua Reporting: Frequently Asked Questions

Which Insight subject area should I use?
Use Email Analysis for send/open/click/opt-out metrics; Campaign for multi-asset rollups; Forms for submission and conversion; Landing Pages for visits and page performance. Start where the KPI lives and add joins only if required.
How do I make metrics consistent across teams?
Create a central set of calculated items (e.g., CTOR = Clicks/Opens) and save them in shared component analyses. Reference those in dashboards rather than rebuilding each time.
Can I schedule reports to stakeholders?
Yes—save analyses to Shared folders, then schedule recurring email delivery (PDF/CSV) so channel owners get updates automatically with links back to the dashboard.
How do we connect Eloqua activity to pipeline?
Standardize Campaign IDs and costs; export stage progression from CRM; roll up activity in Campaign subject areas and reconcile monthly to pipeline and opportunity data.
What are common pitfalls?
Inconsistent naming, private folders, duplicate calculated metrics, and missing date filters. Solve with taxonomy, shared structure, and prompts.

Stand Up Trusted Eloqua Reporting

We’ll align taxonomy, create reusable analyses, and automate delivery so your teams can make decisions with confidence.

Expert Eloqua Consulting Get the Revenue Marketing eGuide
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Oracle Eloqua Consulting Revenue Marketing Transformation (RM6™) Customer Journey Map (The Loop™)

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