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Asset Management: Integrate MOPS with Sales Ops

Unite Marketing Operations and Sales Operations to grow net flows and share of wallet. Standardize wholesaler workflows, compliant content, and pipeline KPIs across institutional, intermediary, and direct channels—aligned to FINRA/SEC supervision.

Read the Revenue Marketing eGuide Take the Maturity Assessment

Direct Answer

Asset managers integrate MOPS with Sales Ops by sharing one operating model for territory planning, campaign-to-meeting routing, compliant content delivery, and pipeline attribution. MOPS drives signal capture (research downloads, webinar intent, fund screeners) and plays (education→meeting→allocation), while Sales Ops owns coverage (RIA/wirehouse/retirement), account plans, and stage hygiene. Both teams use the same taxonomy, disclosures, and archives to meet FINRA/SEC rules. Outcomes: more meetings, faster cycles, higher net flows.

What Changes When MOPS and Sales Ops Operate as One?

Territory-Aware Routing — Route leads and intent to internal/external wholesalers by firm type and geography; respect wirehouse/RIA coverage rules and key accounts.
Compliant Content at Point of Need — Approved commentaries, factsheets, pitchbooks, and model portfolios delivered via CRM links; versioned, archived, and search-ready.
Event-to-Meeting Conversion — Webinars, due-diligence days, and roadshows convert to meetings with tracked follow-ups, suitability checks, and notes synced to CRM.
Pipeline Integrity — Shared stages (Awareness→Evaluation→Approved List→Allocation→Funded) with SLA timers and activity rules to avoid “ghost” opportunities.
Attribution to Net Flows — Tie channels and activities to meetings, approved list adds, allocations, and AUM inflows—not just MQLs.
Data Hygiene & Permissions — Master accounts, households, and consultants; enforce subscriptions, suppression, and record retention policies.

Asset Manager Integration Playbook

Use this sequence to move from activity reporting to allocation impact.

Define → Instrument → Engage → Convert → Advance → Allocate → Retain

  • Define coverage & SLAs: Territories, key accounts, and consultant lists; response times for meetings, RFPs, and DDQs.
  • Instrument identity & content: First-party analytics, consent & preferences, CRM content library (factsheets, commentaries, pitchbooks) with version control and archives.
  • Engage by signal: Research/library downloads, portfolio tool usage, webinar attendance; trigger wholesaler tasks and drip sequences.
  • Convert to meetings: Meeting scheduler, agenda templates, and suitability checks; sync notes and next steps to opportunities.
  • Advance opportunities: Stage definitions (Evaluation, Approved List, Mandate), required activities, and approval gates.
  • Allocate & track flows: Record allocation decisions, custodial tickets/trades, and AUM inflow/outflow by channel and strategy.
  • Retain & expand: Quarterly reviews, new share classes/models, and cross-fund education; monitor redemptions and swing factors.

Asset Management Maturity Matrix

Capability From (Ad Hoc) To (Operationalized) Owner Primary KPI
Coverage & Routing Manual assignment Automated routing by firm type, territory, and key account Sales Ops Speed-to-Meeting, Meeting Set Rate
Content Governance Untracked PDFs Approved, versioned, and archived content surfaced in CRM Compliance/Marketing Review SLA, Exceptions
Event/Signal Conversion Low follow-up Play-based follow-ups with meeting conversion goals MOPS Event→Meeting %, Cost/Meeting
Opportunity Discipline Undefined stages Shared stages to mandate/approved list with activity rules Sales Ops Stage Velocity, Win Rate
Allocation Attribution Email clicks Attribution to allocations, tickets, and net flows RevOps/Analytics Net New AUM, Retention

Client Snapshot: From Meetings to Allocations

A multi-strategy manager connected webinar intent to wholesaler tasks and CRM content links. Result: higher meeting conversion, cleaner stages, and measurable allocation impact. Explore how we enable this with: Marketing & RevOps Tech Services · Revenue Marketing eGuide

Map journeys to this integration workflow and govern with the eGuide and the maturity assessment to align MOPS and Sales Ops around allocations and net flows.

Frequently Asked Questions: Asset Manager MOPS × Sales Ops

Which shared KPIs keep teams aligned?
Meetings set, stage velocity, approved list adds, allocations won, net new AUM, and retention. Marketing’s goals roll up to meetings and allocations—not just form fills.
How does content stay compliant and useful?
Use a versioned library (factsheets, commentaries, pitchbooks) with FINRA/SEC review, disclosures, and archives. Surface “the latest” inside CRM so wholesalers always share approved content.
What systems typically connect?
CRM and MAP plus webinar/events, file libraries, meeting schedulers, and basic BI. Add custodial/trade or transfer data to attribute to tickets and allocations.
How do we handle territories and key accounts?
Keep an account master with firm type, consultants, platforms, and geographies. Route by coverage rules and protect key accounts with SLA alerts.
What does good stage hygiene look like?
Each stage has required activities and exit criteria. Inactive or duplicate opportunities are closed or merged to keep forecasts credible.

Operationalize MOPS + Sales Ops for Net Flows

We’ll connect signals to meetings, meetings to allocations, and content to compliance—so your teams row in the same direction.

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