Section 01
ICP and Demand Strategy
Every channel decision, offer, and campaign should start here — with a clear definition of who you are actually trying to reach and why.
How do you define an ICP that actually improves demand generation results?
The ICP is the foundation of every demand generation decision. Channels, offers, content, and budget allocation are all downstream of knowing exactly which accounts are worth pursuing. Most ICPs are built from demographic assumptions rather than from closed-won revenue data. The result is demand programs that generate activity from the wrong accounts — and a pipeline full of deals that stall because the buyer was never a strong fit.
TPG's ICP process starts with a closed-won analysis: which accounts converted fastest, retained longest, and expanded most. That analysis becomes the firmographic, technographic, and behavioral profile that governs every targeting decision in HubSpot. ICP is not a marketing document. It is the operating specification for your entire demand program.
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