Buying and implementing a marketing automation system is not just about the technology – it is equal parts people, process, and technology. Your ability to knit together these three key elements will be a determining factor in your ultimate success.
To effectively manage the sea of change that comes with implementing a marketing automation (MA) system, sales and senior management must understand and see the value in this type of tool. It is marketing's job to help the rest of the company understand a new and shared vision for "what can be" with marketing automation.
See the Spotlight article, The LASER Approach, to gain a holistic approach to building a demand generation practice and to see the key steps to alignment.
